Common questions
Do I have to change my phone number?
No. You use the number you already have. We connect the AI receptionist and texting to it. BusinessDesk does not sell or provide phone numbers.
Can my customers book online themselves?
A customer portal is coming with your account. Customers will be able to sign in, see appointments and credits, book an open time in the next two weeks, cancel, or ask for a different time — and message you. Asking for a new time sends a request; it doesn't move the booking on its own.
Is this only for driving schools?
No. Built to work for any appointment-based business. Proven first with a driving school. We set up your wording, services, and phone-assistant script with you.
Will it double-book my people or vehicles?
No. The calendar itself blocks a team member or a resource — like a vehicle — from being booked twice. The AI can't override that.
Does it take card payments online?
Not yet. You record e-transfers, cash, and other payments in the app, and you can sell a package to a customer there. Online payments are not built yet.
Does it work on my phone?
Yes. It runs in the browser on a phone, tablet, or desktop. You can add it to your home screen. No app store needed.
How do I get started?
Book a setup call or join the pilot. We set you up together. There's no self-serve sign-up yet.